Privacy policy
OutDeckly is a free matching service, not a deck builder. This policy explains what information we collect, how we use it, and the choices you have when you ask us to connect you with licensed, insured deck builders.
Information we collect
When you fill out a form on OutDeckly, we collect the contact details and project details you choose to share. That may include your name, phone number, email address, ZIP code, deck project basics, and any notes you add about your goals or site conditions.
We do not ask for financial account numbers or financial records. Please do not send sensitive payment information through our forms or by email. If a builder later asks for payment, contract, or deposit details, that is handled directly between you and that builder.
If you call, text, or email us, we may also collect the information you provide in that conversation so we can respond and route your request.
How we use your information
We use your information to match you with licensed, insured deck builders near you, to follow up on your request, and to improve how our service works. We may also use it to contact you about your inquiry, including by phone, text, or email if you gave consent.
The builders we connect you with use your project details to review the job and decide whether to send a quote. OutDeckly does not build decks, design structures, pull permits, or schedule construction.
Our lead forms include a TCPA consent checkbox. If you check it, you agree that we and the builders we connect you with may contact you using the methods described in the form. You can opt out of marketing texts or calls at any time using the instructions in the message or by contacting us.
How we share information
We share your contact and project details with licensed, insured deck builders who may be able to take your project. We may also share information with trusted service providers that help us run our website, forms, communications, and data systems.
We do not sell your financial account numbers or keep contractor records on your behalf. The licensed deck builders pay us a flat fee to be introduced to homeowners; the service is free for you.
If required by law, we may disclose information to comply with legal requests, enforce our policies, protect our rights, or help prevent fraud or abuse.
Your choices and privacy rights
You can choose not to submit a form, and you can stop receiving promotional calls or texts by following the opt-out instructions in the message or by contacting us. If you want to review, update, or delete information you gave us, contact us and we will do our best to help within the limits of the law and our records.
Privacy rules can vary by state. Depending on where you live, you may have additional rights around access, correction, deletion, or limiting certain uses of your data.
For related information, see our Terms and Disclaimer.
Data security and retention
We use reasonable administrative, technical, and physical safeguards to protect the information we store, but no website, form, text message, or email system is perfectly secure. Please use care when sharing personal details online.
We keep information only as long as needed for the purpose it was collected, to support our service, or to meet legal, tax, or recordkeeping needs. Retention periods can vary based on the type of record and our obligations.
If you have questions about this policy or want help with a privacy request, please contact us.
Children and updates to this policy
OutDeckly is meant for adults. We do not knowingly collect personal information from children under 13.
We may update this privacy policy from time to time to reflect changes in our service, legal requirements, or privacy practices. When we make changes, we will post the updated version on this page and change the effective date if needed.
Because permit rules and code vary by city and state, any project details you share should still be reviewed directly with the licensed, insured deck builders you choose, along with the right permits and inspections for your area.
We collect the details you submit so we can connect you with licensed, insured deck builders, and we use your info only to run that service and follow up on your request.